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ADA PARATRANSIT SERVICE

“Providing a safe and outstanding quality of service to all of our riders is our top priority.”

Service Area

ADA Paratransit provides service within a ¾ mile radius surrounding the fixed route service.

This includes all of: and portions of:

• East Hartford
• Hartford

• Avon
• Berlin

• Bloomfield
• Bristol
• Cromwell
• Ellington
• Farmington
• Glastonbury
• Kensington
• Manchester
• Meriden

• Middletown

• New Britain
• Newington
• Plainville
• Rocky Hill
• South Windsor
• Tolland
• Vernon
• West Hartford
• Wethersfield
• Windsor
• Windsor Locks


Click here to see the Service Area Map


Extended Service


Traveling beyond the service area: If you need to travel beyond our ADA service area, Paratransit from another District or certain town Dial-A-Rides may be able to arrange a transfer ride. Contact us at the below number for more information.

ADA Paratransit for Visitors: Any ADA paratransit eligible rider when traveling out-of-state or visiting Connecticut from another area may utilize the local ADA Paratransit service for up to 21 days within a one-year period. The 21-days can be used as single days or can be consecutive days.  If you will be traveling to the Greater Hartford or New Britain region from another state or area and would like to use ADA Paratransit during your visit, please contact us to learn how you can schedule trips here. To speed up the process, you can request that your local ADA Paratransit agency forward proof of ADA eligibility from your home state to the Greater Hartford Transit District before visiting Connecticut.

Visitors to the area serviced by the District who wish to use the ADA service may:

  • call:    (860) 247-5329 ext. 3005
  • email: vellis@ghtd.org
  • fax:      (860) 549-3879
  • write:  GHTD, Attn:  ADA Eligibility Department, One Union Place, Hartford, CT  06103

The District requests from the visitor documentation showing that he/she has ADA paratransit eligibility with a home agency, such as a certification letter or an identification card.  To speed up the process, you can request that your local ADA Paratransit agency forward proof of ADA eligibility from your home state to the Greater Hartford Transit District before visiting Connecticut.  For any visitor who does not have eligibility with a home agency, or resides in an area without ADA paratransit services  (e.g., international visitors), the ADA Paratransit Eligibility Coordinator may request additional documentation of his/her disability such as a letter from a medical professional, an SSDI letter, or a state-issued accessible parking permit.